Kloutforce Privacy Policy
Effective date: September 21, 2023

Last updated: October 30, 2025

Introduction
Kloutforce, Inc. (“Kloutforce”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to information collected through our website (kloutforce.com), our creator and brand dashboards (Koordinator, Katalog), investor portals, mobile web experiences, and any other services we offer (collectively, the “Services”).

Please read this policy carefully. If you disagree with our practices, please do not use the Services. If you have questions, contact us at privacy@kloutforce.com.

1. Summary — The short version

  • We collect basic account, contact, and profile information so creators, brands and customers can use Kloutforce.

  • For investors and creators we may collect KYC documents, tax forms (W-9/W-8 family), and payment information.

  • We use third-party payment processors (e.g., banks, Wise), DocuSign, and KYC providers to process payments and verify identity — we do not store full card numbers on our servers.

  • You can access, correct, or request deletion of your personal data (subject to legal exceptions).

  • We retain records for as long as necessary for operations, compliance, and tax reporting.

  • We may update this policy; material changes will be posted with a new effective date.

2. Information we collect

We collect information that is necessary to provide the Services and to comply with legal and payment obligations. The categories below show the typical data we collect from different users.

A. Account & profile information

  • Full name, display name, username, biography, profile photo

  • Email address, phone number, country of residence

  • Social handles and public profile links (Instagram, TikTok, YouTube, Twitter, etc.)

B. Transaction & payment information

  • Payment amounts, currency, dates, and transaction IDs

  • Payment routing information for transfers (bank account, routing number, Wise account details) — typically provided by you or obtained via our payment partners

  • Payment processor reference IDs and reconciliation receipts

C. KYC & compliance information (for creators, brands, and investors)

  • Government-issued photo ID (passport, national ID, driver’s license) — images or scans

  • Proof of address (bank statement, utility bill)

  • Tax documentation (W-9 for U.S. persons; W-8BEN/W-8BEN-E or other W-8 forms for non-U.S. persons)

  • Entity documentation for corporate investors (certificate of formation, articles, beneficial owner info)

  • Source-of-funds documents if requested (bank statements, sale agreements)

D. Content & usage data

  • Catalog items you create, product selections, commission settings, and public catalog pages

  • Messages, comments, and other content you post via the Services

  • Usage data, logs, and diagnostics (IP address, device identifiers, pages viewed, referral URL, timestamp)

E. Marketing & communication

  • Email preferences and marketing opt-ins

  • Survey responses and other feedback you provide

F. Cookies & tracking

  • Cookies, pixels, and similar technologies to enable the Services and for analytics, personalization, and advertising (where applicable)

3. How we collect information

  • Directly from you. When you create an account, subscribe, upload documentation, sign agreements via DocuSign, or contact support.

  • From third parties. Payment processors (bank, Wise, Stripe), identity verification/KYC vendors (e.g., Jumio, Onfido, Sumsub — if used), analytics providers, and social networks (when you link an account).

  • Automatically. Through cookies, server logs, and standard analytics tools when you interact with our Services.

4. How we use your information

We use your data to operate and improve the Services and to meet legal obligations:

Core uses

  • Create, manage, and secure your account and profile.

  • Provide the Services (enable catalogs, process payments, calculate and disburse commissions, manage deals).

  • Verify identity and comply with AML/KYC, tax, and anti-fraud obligations.

  • Process and reconcile payments and issue tax documents as required by law.

  • Communicate with you about transactions, updates, promotions, and customer support.

  • Maintain records for tax reporting, audits, and legal compliance.

  • Improve, analyze, and personalize the Services and recommendations.

Legal basis (where applicable)

  • Performance of a contract (providing the Services).

  • Compliance with legal obligations (KYC, tax, AML, accounting).

  • Legitimate interest (fraud prevention, security, product improvement) balanced against your rights.

  • Consent (for marketing communications) where required.

5. Who we share information with

We share information with third parties strictly as needed to deliver the Services or comply with law:

Service providers and partners (examples)

  • Payment processors and banks: to accept payments and to send payouts (Wise, Stripe, banking partners).

  • KYC/identity verification vendors: to verify identity and screen sanctions/PEP lists.

  • E-signature providers: DocuSign for agreements and signature audits.

  • Analytics & hosting: cloud providers, analytics platforms, error tracking services.

  • Email & communications: transactional and marketing providers.

Business and legal obligations

  • Legal requests and law enforcement: we will disclose information to comply with subpoenas, court orders, or legal process.

  • Fraud prevention & safety: to detect and prevent fraud, abuse, or security incidents.

  • Mergers & acquisitions: if Kloutforce is involved in a sale, merger, or reorganization, user data may be shared as part of due diligence and transferred to successors under equivalent protections.

Limited sharing rules

  • We do not sell personal data. We may share aggregated or de-identified data that cannot reasonably be linked to any individual for analytics or research.

  • We will only provide investor KYC/tax data to banks, payment partners and legal advisors as required to process investments and comply with law.

6. Payments, tax forms & investor data

  • You may provide payment routing (bank account or Wise details) to receive payouts; we share these with banks and payment processors to effect transfers.

  • For investor onboarding and compliance we will collect KYC and tax documents (W-9/W-8). These are required for legal and tax reporting (including U.S. withholding obligations).

  • We store minimal tax / withholding information necessary to comply with tax laws and filing obligations. We may share W-9/W-8 information with taxing authorities, banks, and payment processors for reporting and compliance.

7. Cookies, tracking & advertising

  • We use cookies and similar technologies to provide and improve the Services, remember preferences, and analyze usage. You can control cookies via your browser settings; note that disabling cookies may affect functionality.

  • We may use analytics providers (Google Analytics or similar) to measure and improve our Services. Where legal requirements apply, you will be presented with a cookie notice and can opt out of non-essential cookies.

8. Data retention & deletion

  • We retain personal data as long as necessary to provide the Services, to comply with legal obligations (accounting, tax, KYC recordkeeping), and to resolve disputes. Typical minimum retention for financial and KYC records is several years depending on jurisdiction (e.g., 5–7 years).

  • You may request deletion of your personal data by contacting privacy@kloutforce.com. We will honor deletion requests except where retention is required by law, for legitimate business interests (e.g., fraud prevention), or to preserve contractual or tax obligations. When deletion is possible, we will remove the data from active systems and anonymize records used for analytics or legal compliance.

9. Your rights and choices

Depending on your jurisdiction you may have rights to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data (subject to legal exceptions).

  • Object to or restrict processing in certain contexts.

  • Request data portability where technically feasible.

  • Opt out of direct marketing communications.

To exercise rights, contact privacy@kloutforce.com with “Privacy Request” in the subject line and include your name, email used for the account, and details of your request. We may need to verify your identity before fulfilling requests.

Residents of certain jurisdictions (e.g., EU/EEA, UK, California) have specific rights. Where applicable, additional information and controls will be provided in your account settings.

10. Security

We maintain administrative, technical, and physical safeguards to protect personal information. These include encryption in transit (TLS) and at rest, access controls, and security reviews. No system is perfect — in the unlikely event of a data breach that materially affects your personal data, we will notify you and the relevant authorities as required by law.

11. Minors

Our Services are intended for users 18 or older. We do not knowingly collect personal information from children under 16 (or a higher age depending on local law). If we learn we’ve collected such information, we will delete it as required by law. If you believe we hold information for a child, contact privacy@kloutforce.com.

12. International transfers

Kloutforce operates globally. Personal data may be transferred to, processed in, or stored in countries other than your country of residence (including the U.S.). Where we transfer personal data across borders, we use appropriate safeguards (standard contractual clauses, vendor agreements) to protect your data in accordance with applicable law.

13. Third-party links and user content

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. You should review their privacy notices before providing personal data.
User-generated content (catalogs, comments) is public or shared based on your settings — do not include sensitive personal information in public content.

14. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Material changes will be posted on kloutforce.com with a new effective date. Your continued use of the Services after the effective date constitutes acceptance of the revised policy.

15. Contact us

If you have questions, data requests, or privacy concerns, contact us:

Privacy team
Kloutforce, Inc.
Email: privacy@kloutforce.com
[Insert mailing address if desired]

For legal or regulatory requests, please use the same contact and include “Legal / Privacy Request” in the subject line.

16. Additional legal notes & counsel recommendation

This Privacy Policy is provided for convenience and general guidance. It should be reviewed and tailored by licensed counsel to ensure compliance with jurisdiction-specific laws (e.g., GDPR, UK GDPR, CCPA/CPRA, other local privacy laws), and to reflect the exact third-party vendors and data flows you implement (specific KYC providers, payment processors, analytics tools, etc.). We recommend including any vendor-specific processing addenda or Data Processing Agreements (DPAs) with major service providers.